1. Log in to your Pipedrive CRM. If you don't have an account yet, try the free 30-day trial.
2. Type "czech"in the search box in the top middle and select the apps icon in the left column.
3. Select the extension called Czech Name Inflection (unfortunately, Pipedrive didn't allow us to use Czech names).

4. The application detail will open.Click Authorize.
5. Then another window will open - if you have multiple instances, select which one to install it to. Otherwise, just click on Allow and Install.
6. The final screen appears with an instructional video. Click Continue to Pipedrive.
7. Go to the settings for apps downloaded from the Pipedrive Marketplace (your name on the top right -> Tools and Apps -> Apps from the Marketplace on the bottom left)

8. For Czech Name Inflection, click the button with three dots and select Settings.
9. Expand the Select Addressing Fields box and select a custom field at the Person level to generate the address (it must be a text field, not a number, date, or other format).

10. Select the format of the salutation to be generated - according to your preferences and your communication style.
- Hello Mr. Novak (Hello + greeting received)
- Hi Peter (Hi+addressing by first name)
- Dear Mrs. Svoboda (Dear Sir/Madam + pronounced last name)
11. Click Save.
12. And you are done. Once you add a new person to Pipedrive, it will immediately generate the correct salutation for your emails.
13. Go to any deal. Within the Deal, click on Email (just like when you write an email).
14. Write your email. In place of the salutation, insert the Salutation field (Insert field -> search Salutation - > Insert).
15. You can send the email, or save it as a template to use for future emails.